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UNDERGROUND METALS

OPERATIONAL SUPPORT

Comprehensive Operational Support for Underground Metal Mines

Delivering Safe, Efficient, and Fully Supported Underground Metal Operations

Core Crew provides end-to-end operational support for underground metals mining, keeping operations running safely, efficiently, and reliably. Our on-site teams integrate with your site to strengthen the systems, processes, and leadership that underpin consistent production and operational performance.

With leadership experience across production, maintenance, and workforce management, we help clients stabilise operations, reduce bottlenecks, and build long-term capability for sustained improvement underground.

Our Approach

Supporting an underground metals operation isn’t just about supplying people, it’s about ensuring every role, task, and decision contributes to safety, productivity, and operational goals. Our structured approach connects:

✔ Workforce management with operational execution
✔ Production and maintenance with planning and logistics
✔ On-site support with performance monitoring and continuous improvement

By embedding these connections, Core Crew helps underground metal operations move from reactive problem-solving to performance-driven, long-term outcomes, improving safety, consistency, and overall productivity.

Contact Us for a Tailored Consultation
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What We Deliver

We provide end-to-end operational support for underground metal mines, including:

  • Secondary Support – We deliver proven underground metal ground support services using proprietary management tools and MOS frameworks to drive consistency, safety, and continuous improvement. Our specialised drilling and bolting equipment ensures secure, efficient installation even in complex ground conditions.

 

  • Ventilation Services – We provide complete ventilation solutions for underground metal operations, covering design, installation, and maintenance. Backed by OEM partnerships, in-house simulation, and auditing, our team ensures systems remain safe, efficient, and compliant. Workforce training is also available through Core Crew Training (RTO).

 

  • Conveyor Systems – We deliver end-to-end materials handling solutions, including conveyor installation, relocation, and maintenance across underground metal mines. Our experienced crews ensure reliable ore movement, minimal downtime, and cost-effective performance.

 

  • Supplementary Labour – We supply pre-qualified trades and mine technicians for rapid deployment across underground operations. Supported by structured management systems, our teams deliver flexible, compliant labour solutions that adapt to site production needs.
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Case Studies

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OPERATIONAL & PROCESSING SUPPORT

Our team provided full operational and processing support for the Paste Plant operators during the critical commissioning phase and ramp-up to production. Acting as the client’s representative, our team delivered hands-on operational assistance, trained site personnel, and supported continuous maintenance to ensure a smooth transition into full production.

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OPERATIONAL IMPROVEMENT | Whole of Mine

Core Crew was engaged to drive operational improvements for an underground coal operation. Our objective was to implement a proven system of work to eliminate variability in daily operations, while leveraging the expertise of the Xenco group to drive targeted improvement initiatives beyond routine activities.

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FAQs

1. What does Core Crew’s operational support for underground metals include?

Our underground metals operational support services cover planning, production, maintenance, workforce management, and on-site leadership. We integrate with your site teams to ensure safe, efficient, and reliable mining operations.

2. How can Core Crew improve performance at an underground metals mine?

We focus on optimising production, processes, and workforce performance. By embedding our teams and structured systems into your operation, we help increase throughput, reduce downtime, and strengthen safety culture, driving sustainable operational improvements.

3. How is Core Crew different from traditional mining consultants or labour hire?

Unlike standard consultants or contractors, Core Crew delivers fully integrated operational support, combining people, processes, and leadership. Our teams operate as part of your crew, applying proven frameworks to improve efficiency, reduce variability, and deliver measurable results.

4. Can operational support be scaled to match changing mine needs?

Yes. Our underground metals operational support is fully flexible. We can scale resources for short-term improvement projects, specialist shutdowns, or full ongoing site support to match your production targets, operational phase, or market conditions.

5. How does Core Crew measure success or improvement?

We track performance using key operational metrics, including output per shift, cost per tonne, maintenance compliance, and equipment utilisation. This provides transparent reporting and ensures our support delivers measurable improvements in efficiency, safety, and productivity.

6. What experience does Core Crew bring to underground metals operations?

Our team brings decades of hands-on experience across underground metals mining operations in Australia. From production and maintenance to workforce optimisation and continuous improvement, we provide practical, results-driven solutions that enhance safety, reliability, and operational performance.

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Ready to strengthen your underground metal operation?

Contact Us for a Tailored Consultation