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Managed Services

Managed Services That Simplify Operations

Full-Service Oversight. Consistent Operational Results.

Core Crew delivers fully managed operational services that act as a central conduit between multiple mining service providers, ensuring cohesive, accountable outcomes. By consolidating operational, technical, and commercial management into a single streamlined framework, we reduce complexity and ensure every team and contractor works toward shared site objectives.

Backed by decades of on-site and executive experience, we provide governance, oversight, and integration across underground coal, underground metals, and open-cut operations. Our approach allows your leadership to focus on strategic priorities while we manage the operational moving parts.

What Managed Services Deliver

We provide end-to-end managed services designed to simplify complex operations, align multiple service providers, and deliver measurable results. Our approach ensures seamless integration, operational oversight, and consistent performance across every layer of your operation.

Scalability Across Mine Types
Our managed services model adapts to any mining environment, integrating and overseeing multiple service providers to match your operational scale and needs.

Operational Accountability & Performance
Acting as a single point of accountability, we ensure consistent communication, reporting, and performance management across all providers.

Access to Executive-Level Expertise
Your operation benefits from Core Crew’s experienced operational leaders, delivering governance, strategy, and decision-making oversight that strengthens performance.

Flexible, Outcome-Focused Delivery
From a single provider to multiple contractors, we align objectives, streamline communication, and drive measurable, safe, and efficient outcomes from day one.

End-to-End Operational Management
We oversee every layer of delivery, from workforce coordination and service integration to technical systems and commercial processes, ensuring seamless alignment with your site priorities.

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Our Services

Core Crew delivers Managed Services that provide complete operational accountability across mining and heavy industry sites. Our approach combines structured delivery, practical oversight, and robust performance management, ensuring measurable outcomes, continuity, and operational excellence.

OPERATIONAL FUNCTION MANAGEMENT

We manage defined functions or processes, ensuring all service providers are coordinated, objectives are aligned, and performance goals are achieved.

PERSONNEL & SUBCONTRACTOR SUPERVISION

Our teams supervise on-site personnel and contractors, integrating activities with safety protocols, operational standards, and site workflows.

PROCESS COORDINATION & SYSTEM OVERSIGHT

We implement, monitor, and optimise structured processes, systems, and workflows to guarantee consistent, efficient execution across all providers.

​​PERFORMANCE MONITORING & REPORTING

Core Crew provides consolidated oversight and structured reporting, delivering actionable insights that allow leaders to make informed, proactive decisions.

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FAQs

1) What are managed services in mining operations?

Managed services involve Core Crew taking full operational accountability for defined areas or functions, coordinating multiple contractors, and ensuring efficient, safe, and reliable outcomes across your site.

2) How can managed services improve performance?

By consolidating operational, technical, and commercial management, Core Crew ensures teams work toward shared objectives, improving efficiency, reducing downtime, strengthening safety compliance, and providing clear performance visibility.

3) How quickly can managed services be implemented on a site?

Core Crew’s model is designed for flexible deployment. Depending on scope, we can mobilise teams and integrate oversight for specific functions or full operational management rapidly, ensuring minimal disruption and immediate accountability.

4) What functions can Core Crew manage through managed services?

Core Crew provides end-to-end management across operational functions including workforce supervision, process coordination, maintenance oversight, logistics and materials handling, technical support, and reporting. We take ownership of critical processes so site leadership can focus on strategy and performance.

5) Can managed services be applied across different types of mines?

Yes. Core Crew’s managed services are scalable and adaptable for underground coal, underground metals, and open-cut operations. Our teams integrate seamlessly with existing site processes, managing multiple service providers to match your operation’s scale, complexity, and specific requirements.

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Case Studies

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OPERATIONAL MANAGEMENT SUPPORT

Core Crew was engaged by a Queensland open-cut mine to manage mining, processing, and logistics services for a safe and efficient restart of operations. Our objective was to successfully relaunch the site, prioritising safety and operational excellence, to support the mine’s readiness for sale.

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OPERATIONAL & PROCESSING SUPPORT

Our team provided full operational and processing support for the Paste Plant operators during the critical commissioning phase and ramp-up to production. Acting as the client’s representative, our team delivered hands-on operational assistance, trained site personnel, and supported continuous maintenance to ensure a smooth transition into full production.

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